RRSA Policies

Red River Ski Area Policy Overview                                                                                                        

Updated:  July 10, 2013

Policies reviewed and updated annually
General Equipment Usage                                                                                                

The Red River Ski Area (RRSA) welcomes the use of alpine and telemark skis, snowboards, snowblades, and the adaptive equipment detailed below (see Adaptive Ski Equipment and Lessons), when operated in accordance with our rules and regulations. Ski bikes and snow skates are prohibited at RRSA due to safety concerns regarding the controlled operation of these devices. Uphill travel, cross-country skiing, and snowshoeing are also prohibited at RRSA due to collision risk. Only lift ticket holders wearing RRSA approved equipment may ride the lifts in the winter due to risk during loading and unloading. Special arrangements may be made if requested in advance and deemed appropriate by RRSA.
Adaptive Ski Equipment and Lessons                                                                                                

A person who has a disability is allowed to utilize any specialized equipment that has been designed and manufactured solely for use by individuals who have disabilities, for example; monoskis, biskis, outriggers, and sitskis. The RRSA does not stock these devices, but will arrange for adaptive equipment that meets the above definition when requested 14 or more days in advance. RRSA will also provide adaptive instruction when requested 14 or more days in advance.
Power-Driven Devices                                                                                                  

The RRSA has determined that the use of any power-driven devices or vehicles by the public, including other power-driven mobility devices used by individuals with mobility disabilities, would conflict with The RRSA’s safety requirements necessary for the reasonably safe operation of our on-slope activities. These safety concerns include the use of devices on the slopes that expose the user and skiers/snowboarders to a safety hazard; collisions with downhill skiers and snowboarders; and the use of devices that may provide access into closed areas that pose avalanche hazards. These safety requirements are based on actual risks and are not intended to be discriminatory in any way.
Service Animals

Service animals are allowed in all public spaces within the RRSA base facilities. Service animals are allowed on aerial lifts as long as the owner/handler provides a harness for the animal capable of securing the animal and supporting its full weight in the event of a lift evacuation. Use of service animals on trails must be with a leash up to 8ft in length while under the immediate control of the owner/handler at all times. The RRSA will not be responsible for injury to or death of the service animal due to inherent risk of winter sports. Non-service animals access is subject to state health code restrictions.
Refund Policy                                                                                                                              

The RRSA will not issue refunds for unused days of lift tickets, lessons, rentals, daycare, or packages. If the customer is unsure how many days they will be skiing, we encourage purchasing items daily.
Reservation Cancellation                                                                                                                     

We will issue a full refund less a 10% credit card processing fee for cancellations made at least 30 days prior to arrival. Cancellations made within 30 days will not be refunded, though we will assist customers in re-booking for a different date without penalty.
Acknowledgment of Risk                                                                                                                

By using an RRSA lift ticket, the customer is entering into the following agreement, which is clearly printed on the reverse of each lift ticket. “ I understand skiing and other related outdoor snow activities are inherently hazardous and agree to be bound by the New Mexico Ski Safety Act in Taos County and Red River Ordinances. I understand there are risks in skiing that are impossible to eliminate. I am responsible for my own safety while skiing. I agree to assume all risks of injury and not sue. By use, I agree that any claim arising from the use of this ticket is governed by the laws of the State Of New Mexico and exclusive jurisdiction thereof will be in the state or federal courts of New Mexico. This ticket remains the property of Red River Ski Area and shall be surrendered upon demand of cause without refund or rebate.”