Reservation Agent

Department

Guest Services & Ticket Sales

Season

Winter

Type

Seasonal

Description

Reservation agents work in the call center in the Main Chalet taking incoming calls for people interested in visiting Red River Ski & Summer Area. They are friendly and efficient, helping guests find the right accommodations to fit their needs, suggesting different packages or amenities that the facility offers and asking questions to help determine what the guest needs. Reservation agents also take credit card information over the phone and may begin the billing process. Reservation Agents may occasionally have to call out to a client to remind them of their upcoming reservation or to inform them if something about their reservation has changed. 

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