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2020/2021 Winter Season

Our Red River Promise

To our Red River Ski & Summer Guests, Staff, and Family…

Our Red River Promise is simple. We are still Red River Ski & Summer Area and we will prevail. For over 60 years we remain an independent, family owned resort. Our lineage and history runs deep in our soul. We are proud of our roots and thankful for the growth those roots have provided us. We remain committed to the generations of guests that return each year and the passionate locals that call our special town home. Now, more than ever, there is no room for ‘I’ here. Guests, community, and staff have all made Red River what it is today. It will take all of us to overcome the challenges ahead. The most important takeaway going into this season is that we are grateful for everyone in our Red River family, thank you for your continued support. 

We all have a responsibility this ski season. Expect changes and respect any new requirements that allow us to open and stay open. These changes are a necessity for the safety of our guests, community, and staff. Our senior leadership team has worked diligently with Ski New Mexico and the State of New Mexico to develop the most effective COVID-safe practices for the ski season. We are appreciative of the work that has been completed by all entities involved to ensure we can ski and snowboard.

From a safe distance, we look forward to welcoming you back to the slopes and to the Red River family. Stay safe, be kindhearted, and keep thinking snow!

Best regards,
Linton Judycki
President & General Manager

How to Make the Most of Your Visit
  • Wear a face covering at all times.
  • Practice physical distancing by staying six feet away from others.
  • Plan to arrive in your winter gear. Use your car as a base lodge for changing and eating or enjoy takeout from one of our local restaurants.
  • If you arrive together - ride together. Guests of the same family or travel group should ride chairlifts together. 
  • Be kindhearted to others and respect the requirements that are in place to help keep our season safe.
Plan Ahead

With the State of New Mexico, we have agreed to adhere to COVID-safe practices which includes limiting our capacity. We will be adhering to a 25% limit on our daily maximum uphill capacity based on open lifts. Based on historical data, there are multiple time periods that we anticipate selling out. Because of this, we encourage you to consider visiting during the week or non-holiday weekends.

  • Please understand that our buildings have strict capacity limits in place and gathering will not be permitted inside the Main Chalet or outside in the surrounding areas. Access to the Main Chalet and outside areas surrounding the Main Chalet will be limited to those guests with a current Lift Ticket and Season Pass holders only. There will not be space available for family members or non-skiers to watch other family members ski or snowboard near the Main Chalet.
  • Complete online waivers for Ski & Snowboard Rentals and Lessons prior to arrival.

Waivers

Purchase in Advance

Because of limitations imposed by the Public Health Order, advance purchases, online or over the phone are required this season. You must purchase Lift Tickets, Lessons, and Ski & Snowboard Rentals prior to arrival. Regardless of when you choose to visit...

You must purchase in advance online or over the phone.
  • Multi-day products are not available. When purchasing online, Lift Tickets must be added to the itinerary one day at a time. Add Lift Tickets for your first day on snow for each guest in your party. There is a pull down menu which will allow you to add multiple Lift Tickets for each age category. After the quantity of Lift Tickets for each category is confirmed, it will give you the option to add Ski & Snowboard Rentals. Once all guests in your party have been added for the first day on snow, click View Itinerary in the pop up window to return to the calendar view to select your next day on snow. 
  • Reciprocal days for partner mountains are included in our reservation requirement and those days must be reserved over the phone prior to arrival, no later than the day before, if still available. Please call 575-754-2223 to reserve. There is no limit on how far out these reservations can be made. 
When You Arrive
  • Plan to arrive in your winter gear or change in your car. Due to strict capacity limits, our buildings will not be available for changing or getting ready. 
  • All reservations must be picked up at the Will Call booth, located near the entrance to our main parking lot. 
  • Leave your cooler at the car or enjoy takeout from a local restaurant in town. Guests will not be permitted to bring their own food or coolers to the Main Chalet.
  • If you have a Rental reservation, capacity will be limited in our Rental Shop area, please plan accordingly and pick up equipment during slower times if possible. You may pick up your equipment after 10:00am the day before your first day of skiing or snowboarding. The Rental Shop is open from 7:30am-5:00pm.
  • If you have a First Step or Next Step Lesson reservation, check in begins outside of the Youth Center at 8:30am for morning groups and 12:30pm for afternoon groups.
  • If you have a Private Lesson reservation, please arrive outside on the deck of the Youth Center at least 10 minutes prior to the reserved Lesson time.
  • Before checking in for any Lesson, you must have your Lift Ticket, Lesson Voucher, and Rental Equipment picked up with your ski or snowboard boots on.
Let's Keep our Season Safe  

We expect all guests and staff to comply with any New Mexico Public Health Order in place. We ask you respect what is being done to ensure our commitment to COVID-safe practices. Always wear a face covering at all times while visiting Red River Ski & Summer Area and practice physical distancing by staying six feet away from others. Most important, stay home if you are sick or are exhibiting COVID-related symptoms.

Usually red and green, otherwise known as Christmas style, is a great combo but when it comes to restrictions we would much rather be green.
You can learn more about current New Mexico county-by-county restrictions in the link below. Red River is located in Taos County. 

Red to Green Framework

 

New Mexico Quarantine

Per Executive Order 2021-006, Governor Michelle Lujan Grisham, advises as follows: All persons who have arrived in New Mexico from another state or from outside the United States are recommended to self-isolate or self-quarantine for a period of at least 14 days from the date of their entry into the State of New Mexico or for the duration of their presence in the State, whichever is shorter. 

Winter Refund Policy

Guests with reservations can receive a full refund, no questions asked, if canceled at least 10 days prior to arrival. Reservations that are cancelled 9 days or less prior to arrival will not be eligible for any refund or credit voucher. Please email book@redriverskiarea.com with your request for a cancellation.

  • If there are any COVID-19 related closures that prohibit us from operating, guests with reservations for the affected day(s) will receive a refund for any unused products in their reservation. Closures related to weather, mechanical, or electrical issues will not be counted.
  • If you or any guest in your reservation tests positive for COVID-19, you will be eligible for a full refund regardless of the timeframe prior to arrival with proof of the positive COVID-19 test result.

Please understand that we are working through extremely high call volumes. If you have left a message or contact form our staff will work on returning your call or email as soon as possible.

2020/2021 Winter Season Expectations

  • Half Day Lift Tickets will not be available for purchase during the 2020/2021 season.
  • Advance purchases, online or over the phone are required this season. Regardless of when you choose to visit, you must purchase in advance online or over the phone. Lift Tickets must be purchased online no later than the night before, if still available.
  • Regular Season rates for Lift Tickets will be in effect during the following dates, Dec 20, 2020 - Jan 2, 2021, Jan 15-17, 2021, Feb 11-16, 2021, and Mar 7-19, 2021.
  • Reciprocal days for partner mountains are included in our reservation requirement and those days must be reserved over the phone prior to arrival, no later than the day before, if still available. Please call 575-754-2223 to reserve. There is no limit on how far out these reservations can be made. 

Pass Holder Priority: All pass holders will be able to use their Season Pass on days that it is valid without any restrictions or reservations.

Pass Deferment: Guests who purchase a 2020/2021 Season Pass have until December 4, 2020 the option to defer the use of their pass until the 2021/2022 season.

Quantity Limitations: We have made the decision to limit the number of Season Passes that are available for purchase. Season Passes will not be available for purchase after November 13, 2020.

In Season Closure Credits: Red River Ski & Summer Area guarantees to be open for at least 88 days during the scheduled 2020/2021 season. If there are any COVID-19 related closures that prohibit us from operating 88 days or more, then pass holders will receive a credit voucher based on the total number of days that Red River Ski & Summer Area was able to operate. Closures related to weather, mechanical, or electrical issues will not be counted. COVID-19 related closures may or may not be consecutive, closures will be counted as a total at the end of the season to determine if a credit voucher will be issued. 

  • 88+ Days: No credit voucher issued
  • 66-87 Days: 25% of purchase price
  • 44-65 Days: 50% of purchase price
  • 22-43 Days: 75% of purchase price
  • 0-21 Days: Percent of purchase price to be determined

Learn more about our Season Pass options here. 

  • The Military & First Responder Discount will remain available for the 2020/2021 season with a blackout period added. Active Duty, Reserve, Retired Military, and First Responders, including legal direct dependents, receive 20% off select winter products. Eligible guests will need to call to make reservations.
    • The Military & First Responder Discount is not available Dec 26, 2020 - Jan 2, 2021 and Mar 7-13, 2021.
    • Active Duty, Reserve, and Retired Military must provide a current ID or DD214.
    • First Responders must provide a current ID. In lieu of an ID, a letter written within the last year may be provided showing proof of employment or volunteer status.
    • Discount does not apply to Lesson Packages, Private Lessons, or Food & Beverage. 
    • Discount may not be combined with or used with any other discount offers.
  • Triple Play Cards will not be available for the 2020/2021 season. 
    • Guests who previously purchased Triple Play Cards during the February 2020 Flash Sale will have no changes with how their Triple Play Cards can be used. Triple Play Cards purchased during the February 2020 Flash Sale will be valid for three separate days of skiing or riding from January 3, 2021 through February 28, 2021.
    • Guests who previously purchased Triple Play Cards during the February 2020 Flash Sale have until December 18, 2020 to choose to receive a full refund, no questions asked. Please email book@redriverskiarea.com with your request for a refund by December 18, 2020.
    • After December 18, 2020, guests who do not choose to receive a full refund for Triple Play Cards will receive a credit voucher for any unused day(s) on the Triple Play Card. This credit voucher will be issued after March 21, 2020 and can be used towards future purchases at Red River Ski & Summer Area. 
  • Deal Days pricing from Dec 4-6, 2020 and Dec 11-13, 2020 will still be offered for Full Day Lift Tickets. 
  • College Days pricing will not be offered during the 2020/2021 season. 
  • The Kids Ski Free Stay Free program will not be offered during the 2020/2021 season. 
  • Please note that all lesson programming is subject to change.
  • Buckaroo Day Care will not be available for the 2020/2021 season.
  • Advance purchases, online or over the phone are required this season. Regardless of when you choose to visit, you must purchase in advance online or over the phone. Lessons must be purchased online no less than two days prior, if still available.
  • Regular Season rates for Lessons will be in effect during the following dates, Dec 20, 2020 - Jan 2, 2021, Jan 15-17, 2021, Feb 11-16, 2021, and Mar 7-19, 2021.
  • To best maintain physical distancing and adhere to COVID safe practices, group lesson sizes will be reduced and availability will be extremely limited. To ensure placement in a lesson please make reservations in advance even during times when reservations are not required.  
  • All group lessons will only be available for purchase online as a package. Packages include a Lesson, Lift Ticket, and Rental or a Lesson and Lift Ticket. 
    • If you already have a Lift Ticket and are interested in purchasing a Lesson, you can call to add only a Lesson to your reservation.
  • All group lessons will be limited to Gold Rush Hill and Little Blue areas which are serviced by the Gold Chair and Little Blue Carpet. For guests looking to further improve their skills beyond those areas, private lessons are offered with limited availability. We highly recommend calling to reserve a Private Lesson prior to arrival. 
  • The Buckaroo Day Camp program for three year olds will not be available for the 2020/2021 season. Private Lessons will be available as an alternative for three year olds. Private Lessons for three year olds will be limited to one child per lesson.
  • Youth Center programs for 4-12 year olds will now only be offered as a half day program, no lunch will be provided. 
  • Guests may be screened prior to the lesson during the check in process. If you are exhibiting symptoms, we reserve the right to refuse lesson service for the safety of other guests and our staff.
  • In accordance with the current New Mexico Public Health Order and adhering to COVID-safe practices, Red River Ski & Summer Area will not be hosting any events this winter, including the weekly Torchlight Parade & Fireworks. Discouraging and not hosting mass gatherings will allow us to keep our season safe.
  • Advance purchases, online or over the phone are required this season. Regardless of when you choose to visit, you must purchase in advance online or over the phone. Ski & Snowboard Rentals must be purchased online no less than two days prior, if still available.
  • Ski & Snowboard Rentals are limited daily to help adhere to capacity restrictions in our buildings.
  • Regular Season rates for Ski & Snowboard Rentals will be in effect during the following dates, Dec 20, 2020 - Jan 2, 2021, Jan 15-17, 2021, Feb 11-16, 2021, and Mar 7-19, 2021.
  • All Ski & Snowboard Rentals will only be available for purchase as a package with a Lift Ticket. 
  • Capacity will be limited in our Rental Shop area, please plan accordingly and pick up equipment during slower times if possible. You may pick up your equipment after 10:00am the day before your first day of skiing. If you prefer, you can pick up the morning of your first day of skiing. Our shop is open from 7:30am-5:00pm.
  • We are not offering indoor dining at this time. The deck at the Main Chalet is limited to 75% of maximum capacity for outdoor dining.
  • Guests will not be permitted to bring their own food or coolers to the Main Chalet. Use your car as a base lodge for changing and eating or enjoy takout from one of our local restaurants. 
  • Outdoor tables at the Main Chalet and will be reserved for guests with a current Lift Ticket and Season Pass holders only. Guests will not be permitted to hold or use tables for leisure.
  • We will evaluate options to expand our Food & Beverage operations as allowed by any new New Mexico Public Health Orders throughout the 2020/2021 season. 
  • All chairlifts will have a reduced capacity per chair unless the guests are all of the same family or travel group.
  • Lift mazes will have signage to help guests maintain the appropriate distance of six feet from other guests. 
  • Ticket Checkers will not be handling any Lift Tickets or Season Passes to scan. Please have your Lift Ticket or Season Pass in a convenient location for the staff to easily scan without contact. 
  • As agreed upon with the State of New Mexico, group reservations may not exceed the mass gathering limit imposed in the current Public Health Order. To adhere to this COVID-safe practice agreement, we are not currently offering group rates or reservations. 
  • To best adhere with COVID-safe practices, we have made the decision to not offer Winter Tubing for the 2020/2021 season. 

Sledding is not permitted anytime at Red River Ski & Summer Area.

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