System Administrator




Year Round


Full Time Year Round


Works to ensure all users receive a timely solution for any issues related to hardware, software, and connectivity. 

Essential duties and responsibilities

  • Assist 3rd party contractor in addressing day to day issues.
  • Prioritize daily duties in order to maintain proper operations.
  • Address user questions, concerns and complaints in a timely manner.
  • Understand software’s user interface.
  • Maintains ticket sales kiosk properly stocked and operational.
  • Trouble shoot connectivity issues at employee housing and other remote locations.
  • Keep inventory of hardware.
  • Integration of hardware and software into network.
  • Maintain network credentials in an Active Directory Environment.
  • Works closely with guest services to find solutions that enhance the guest experience.
  • Willingly perform any task outside the normal job parameters that are assigned which may be required to help the Guest Services Department or Red River Ski & Summer Area as a whole meet required goals or standards.
  • Provide end user technical support company wide.
  • Responsible for overall computer activity.


  • Must be dependable and punctual with daily scheduling and forecasting.
  • Ability to multitask and prioritize daily activities.
  • Ability to understand and respond quickly to instructions.
  • Demonstrate excellent employee relation skills: ability to be pleasant, courteous and actively friendly with everyone.
  • Ability to analyze, understand and effectively communicate to end users and management.
  • Strong organizational skills.
  • Ability to learn, understand and apply new technologies.
  • Experience with Active Directory, Enterprise Networking a plus.

Work Environment

  • May be required to stand long periods of time.
  • May be out in the environment during winter months where snow and ice are the norm.
  • Some department functions may require employee to work holidays, evenings, nights and early mornings.

Education and/or experience

  • High School Graduate or GED, College graduate would be preferred.
  • 2+ years’ experience supporting end user technical issues.
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